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Hello Christ1, I guess because the pop-up only appears when I try to run Thunderbird.I have deleted the files and the folder previously, but it makes no difference.I cannot uninstall the program and I cannot reinstall the latest version over the top.I went to uninstall the program as well, and the same pop-up appeared there. I used Total Uninstall to remove the program and then it allowed me to reinstall the latest version.It now opens OK and my profiles and emails are intact. Hello Christ1, I guess because the pop-up only appears when I try to run Thunderbird.

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